Volume 1 · The past
The Conviction Gap
Why leaders agreed with personalization but were afraid to act, and what AI now costs them for waiting
Early in your career, the pressure is to become who the role expects. Years in, it's realizing you did. Wherever you are, this is where the work begins, or where you come home to it.

Begin with the signed book, then go as deep as you are ready: Foundations, Explorer and Premium.
See the path for individuals
A Team Cohort for an intact leadership team, or an Enterprise Partnership across the organization.
Explore options for organizationsIdentity, family, organization, community, the next generation. Watch how the conviction crisis moves outward, ring by ring, and where it can turn around.
Take the DiagnosticWhere identity is strong, it sharpens it. Where identity has been edited away, it fills the gap with polished sameness. Leaders who never earned their conviction start to borrow it from the tool.
We are inundated with generic AI responses. Glenn's approach is absolutely needed. He pushes leaders to reinvent, to learn and to direct their own path.
Dr. Rebecca Homkes · Lecturer, London Business SchoolParents are reclaiming an identity while their children are still claiming one, often under the same roof. A leader who has edited themselves to fit teaches, without meaning to, that editing is how you belong. A parent who earns conviction shows a child what is possible.
I have been able to apply these learnings to my personal life, which has made me a better father, husband and friend.
Mike Martel · Senior Director, CVS HealthReclaim your identity, and you help the next generation claim theirs.
Develop the agency to find opportunity in disruption.
Diagnose and navigate every room you lead in, so people and performance thrive.
Reinvent on purpose, before yesterday's success becomes tomorrow's ceiling.
Do what's right and speak your truth when fear is loudest.
Others saw pieces of it: the engagement collapse, the trust gap, the fear of AI, the strain at home. This work saw the whole of it, and built the answer in public, year after year.
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One day with leaders you've never met. Walk out with a name for how you lead, written by the people who watched you work.
The LAOP methodology transformed how I lead, not by giving me new tactics, but by sharpening what I solve for.
Brian Garish · President, Mars Veterinary Health International